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Scout+ Customer Service Outsourcing
Customer Service Outsourcing

Customer Service Quiz: Are You a Service Superstar?

Think you’ve got the chops to be a top-notch customer service rep? Take this quiz to find out! Instructions: Choose the answer that best reflects …

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Scout+ Customer Service Outsourcing

Part 1: A terrible example of why moderation is crucial

Besides keeping the site clean from any continued negative attacks on Phoebe (which unbelievably have continued), social networking sites are also moderating for any libelous comments about her tormenters. 

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Scout+ Customer Service Outsourcing

Protect your brand

Scout Moderation helps you do this with listening tools and a team of professionals that are your eyes and ears – handling problems, addressing issues, giving you the information so that you can take action and help unhappy customers or ‘trespassers’ find resolution.

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Scout+ Customer Service Outsourcing

Why did we name ourselves SCOUT Moderation?

We are your scouts. We look, listen and watch all over the web. Monitoring your brand, making sure complaints are handled professionally and quickly, keeping a positive environment in the social sphere of your slice of the internet. We take care of it all so that you can concentrate on what you know best – your business.

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