Do You Love Tech And People?

At Scout+, we look for that rare combination of tech savvy with human empathy. If this sounds like you, we’d love to hear from you!

We’re looking for these essential customer service skills:

  • Communication

    Spelling and grammar skills help make for clear communication.

  • Empathy

    Often you are interacting with customers when they’re at a point of frustration. They may be unhappy and want to be heard. It’s important to understand and feel what the customer is experiencing from their perspective to effectively communicate with them.

  • Technical knowledge

    It’s essential to the job to be tech savvy and be proficient at using software and tools needed.

  • Patience

    Be able to handle resentful customers with patience and overcome unconscious biases when dealing with customers.

Grow With Us

Scout+ makes sure your work environment supports you. Our culture of personal and professional growth combined with training programs will help you reach your career goals.

Current Openings

Social Media Moderator | 100% remote work from home

Job Description:

  • Monitor and respond to comments on our client's social accounts on behalf of our clients, using their unique, brand voice

  • Enforce the online community safety and usage policies across multiple content areas and ensure that guidelines and rules are followed.


  • Exceptional written communication skills.

  • Can demonstrate experience with social media tools and work with online community tools such as forums, blogs, user-generated content.

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