Scout+ Customer Service Outsourcing

2 Positive Reasons to Outsource Content Moderation

Whether their experience is positive or negative, customers crave real, personal attention in a world where most companies simply can’t or won’t make themselves available on a customer’s Internet schedule.

Scout+ Customer Service Outsourcing

A Viral Angry Mob Was Not the Kind of Viral You Were Hoping For

Last week the news around the social media water cooler was that Kelly Blazek had been nasty to someone via email, then the recipient of that email posted it to Reddit, and the rest is sad history involving an angry Internet mob with virtual pitchforks.

Scout+ Customer Service Outsourcing

Don’t stress this holiday

With the hustle and bustle of the holiday season and the crunch of year-end deadlines looming, take comfort in the fact that while you’re preoccupied, we’re watching your shop.

Scout+ Customer Service Outsourcing

Scout Moderation represents you!

Abraham Lincoln has certainly been on our radar these days.  A small piece of his presidency is highlighted in the Golden Globe-nominated film Lincoln by director Steven Spielberg, featuring a tour-de-force performance by Daniel Day-Lewis as Honest Abe.

Scout+ Customer Service Outsourcing

Happy Social Media Day!

These days, every day seems like a Social Media Day, but you can officially celebrate on June 30.

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