You may have noticed our new name, Scout+, in our website header, but you probably don’t know the story behind that change.
The COVID pandemic changed the landscape of work for nearly everyone, Scout Moderation included. I observed changes to the social media and e-commerce landscapes, and reflected on the directions I wanted to take Scout Moderation next.
I knew that the core services of content moderation would always be needed, but the team was poised to expand our offerings, and the e-commerce world needed it.
In the name change to Scout+, the + represents the expansion and addition of services, the positivity we tackle these expansions with, growth, and our unwavering goal to always go the extra mile for our clients.
I invite you to visit our services page to learn more about our updated and expanded services, including outsourced customer service, conversational commerce and monitoring and responding to brand reviews, plus much more.
Always looking forward,
Maureen Hogan, Scout+ Founder and CEO