Scout Moderation

Scout+ Customer Service Outsourcing

Scout Moderation is Now Scout+

In the name change to Scout+, the + represents the expansion and addition of services, the positivity we tackle these expansions with, growth, and our unwavering goal to always go the extra mile for our clients.

Scout+ Customer Service Outsourcing

A Viral Angry Mob Was Not the Kind of Viral You Were Hoping For

Last week the news around the social media water cooler was that Kelly Blazek had been nasty to someone via email, then the recipient of that email posted it to Reddit, and the rest is sad history involving an angry Internet mob with virtual pitchforks.

Scout+ Customer Service Outsourcing

Don’t stress this holiday

With the hustle and bustle of the holiday season and the crunch of year-end deadlines looming, take comfort in the fact that while you’re preoccupied, we’re watching your shop.

Scout+ Customer Service Outsourcing

Scout Moderation represents you!

Abraham Lincoln has certainly been on our radar these days.  A small piece of his presidency is highlighted in the Golden Globe-nominated film Lincoln by director Steven Spielberg, featuring a tour-de-force performance by Daniel Day-Lewis as Honest Abe.

Scout+ Customer Service Outsourcing

Part 2: A terrible example of why moderation is crucial

If you’ve been reading the news lately, you know that the cyber bullying controversy is huge – and recently tragic.  People from all over the world have heard about the Phoebe Prince case and are extremely concerned and interested in finding a solution.

Scout+ Customer Service Outsourcing

Why did we name ourselves SCOUT Moderation?

We are your scouts. We look, listen and watch all over the web. Monitoring your brand, making sure complaints are handled professionally and quickly, keeping a positive environment in the social sphere of your slice of the internet. We take care of it all so that you can concentrate on what you know best – your business.

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